SPIDER was a European project about service design that ended in 2015.

Over 2 years we delivered 50+ training workshops that were attended by 562 policy makers in 4 countries. We also used service design to create 9 new public services, by the end of the project these had impacted on the lives of 143,555 citizens. Read our project report now


Experience a powerful new approach to public service transformation and start using service design today. Start your journey by downloading our service design toolkit and DIY manual for civil servants.

WATCH OUR 2min VIDEO ABOUT SPIDER.

LATEST NEWS

2017 Service Design Course Dates Announced

If you are interested in up-skilling your team and learning about service design tools, methods and practice then we can help you. PDR, the lead partner on SPIDER is organising four workshops at their design centre in Cardiff (UK) in 2017. Read more...

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