SPIDER Project Evaluation
The SPIDER Project review is now available to download, this document describes the approach to the project, reviews each pilot project and provides insights on how the public sector should be using service design. Read more here.
SPIDER project presented as great example of transnational working
This week Annelies Thoelen, SPIDER partner from Design Flanders presented the SPIDER project to the Interreg NWE Project Ideas Laboratory event in Birmingham.
PDR to give keynote presentation at Service Design Global Conference next Month
PDR will give a keynote on Service Design Policy Trends 2015-2020 at this years Service Design Global Conference.
Digitalisation of services workshops in Belgium
Between May and June this year VVSG and Design Flanders ran a series of eight intensive workshops with public sector staff.
‘Daring with Services’ public service innovation conference
On October 15th 500 politicians and local government staff will attend Daring with Services in Ghent.
A pilot study on the Dementia Enablement Service will take place next year
PDR are currently looking to hear from service users and carers who might be interested in participating in the pilot study.
Public Service Design: A guide for the application of service design in public organisations
Public Service Design will be available next month. This publication aims to help employees in public organisations, civil servants, officers and policy-makers to understand the scope of service design.
Innovating public services in challenging times
Thank you to all the speakers, partners and delegates who made our Dublin conference such a success.
Creativity in public services workshop overview
Robbie Bates, Senior Designer at UsCreates gives an overview of the workshop Uscreates delivered as part of our Dublin Conference.
Building a service design culture in public authorities
Download three case studies that show how the SPIDER project has supported public authorities to build their capacity for service design.