SPIDER is a European project about service design.

Over the past 2 years we’ve delivered 50+ training workshops that have been attended by 562 policy makers in 4 countries. We've also used service design to create 9 new public services, so far these have impacted on the lives of 143,555 citizens. Read our project report now


Experience a powerful new approach to public service transformation and start using service design today. Start your journey by downloading our service design toolkit and DIY manual for civil servants.

WATCH OUR 2min VIDEO AND DISCOVER HOW SPIDER WORKS.

LATEST NEWS

Register now for November’s training course on service and policy design

The next Greenhouse will take place on 2nd-4th November at PDR in Cardiff. Come and join an exclusive group of public service leaders on this immersive training course that will quickly build your skills and experience of public service and policy design. Read more...

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