SPIDER is a European project about service design.

Over the past 2 years we’ve delivered 50+ training workshops that have been attended by 562 policy makers in 4 countries. We've also used service design to create 9 new public services, so far these have impacted on the lives of 143,555 citizens. Read our project report now


Experience a powerful new approach to public service transformation and start using service design today. Start your journey by downloading our service design toolkit and DIY manual for civil servants.

WATCH OUR 2min VIDEO AND DISCOVER HOW SPIDER WORKS.

LATEST NEWS

SPIDER lead partner launches service design workshop programme

Move your organisation from one that delivers transactions to one that builds relationships with citizens.

SPIDER Project lead partner PDR (International Centre for Design & Research) have launched a service design training programme for public and third sector organisations called The Greenhouse.

Link to Article