2017 Service Design Course Dates Announced

If you are interested in up-skilling your team and learning about service design tools, methods and practice then we can help you. PDR, the lead partner on SPIDER is organising four workshops at their design centre in Cardiff (UK) in 2017. Read more…


SPIDER project presented as great example of transnational working

This week Annelies Thoelen, SPIDER partner from Design Flanders presented the SPIDER project to the Interreg NWE Project Ideas Laboratory event in Birmingham.


Laura Lee to speak at our final conference

We’re delighted to announce that we will hear a keynote presentation from Professor Laura Lee, Carnegie Mellon University at our final conference in Dublin.


Book your place at our final conference this June

Our conference ‘Innovating Public Services in Challenging Times’ will take place at Dublin Castle this June. You can book your place now.


Service design: Redefining the meaning of design conference

This conference will be held at Köln International School of Design explore how the expertise of service design influences the role of design within our society and economy.

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Service Design in Government 2015

We will be taking part and hosting a session around ‘Supporting Public Service Innovation Using Design in European Regions’.

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Service Design Toolkit Workshop in Cardiff

The workshop saw public service managers from across the UK coming together to learn more about the service design toolkit.

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Follow all the news from our conference on twitter #SDFPS

Our conference kicks off today at the Wales Millennium Centre. You can follow all the news and insights from the conference online by following the twitter hashtag #SDFPS.

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Eurocities and SPIDER to hold working group meeting in Cardiff

This meeting on smart social inclusion will provide Eurocities members from throughout Europe with a chance to network, discuss best practice, share knowledge and exchange ideas around public service innovations.


Just one week to go until the SPIDER project conference

With just one week to go until our conference kicks off at the Wales Millennium Centre we are now able to share the full agenda for the day.