Project Activity


2017 Service Design Course Dates Announced

If you are interested in up-skilling your team and learning about service design tools, methods and practice then we can help you. PDR, the lead partner on SPIDER is organising four workshops at their design centre in Cardiff (UK) in 2017. Read more…


SPIDER Project Evaluation

The SPIDER Project review is now available to download, this document describes the approach to the project, reviews each pilot project and provides insights on how the public sector should be using service design. Read more here.


SPIDER project presented as great example of transnational working

This week Annelies Thoelen, SPIDER partner from Design Flanders presented the SPIDER project to the Interreg NWE Project Ideas Laboratory event in Birmingham.

pdr sdngc

PDR to give keynote presentation at Service Design Global Conference next Month

PDR will give a keynote on Service Design Policy Trends 2015-2020 at this years Service Design Global Conference.

Trip Advisor for carers

A pilot study on the Dementia Enablement Service will take place next year

PDR are currently looking to hear from service users and carers who might be interested in participating in the pilot study.


Creativity in public services workshop overview

Robbie Bates, Senior Designer at UsCreates gives an overview of the workshop Uscreates delivered as part of our Dublin Conference.


Service design for youth services

Download three case studies from the SPIDER project that show how applying service design can improve outcomes for young people.

john kearns article

John Kearns on the benefits of implementing service design in Ireland

John Kearns, CEO of Partas imagines what it would be like if service design tools were implemented in every public service across Ireland.


Find out what’s next for service design in the public services at our final conference

We’re pleased to announce that Design for Europe will be delivering a session on ‘what’s next for service design in the public services?’ at our final conference.


Laura Lee to speak at our final conference

We’re delighted to announce that we will hear a keynote presentation from Professor Laura Lee, Carnegie Mellon University at our final conference in Dublin.