Cast Study Types Healthcare

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Making health insurance easily accessible online

What was the problem? Forty million Americans will become newly eligible for health coverage when the Patient Protection and Affordable Care Act (ACA) is fully implemented in 2014. Some will be enrolling in health insurance for the first time, while others will experience changes that provide increased access to affordable health coverage. In anticipation of […]

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A co-designed service concept for elderly care in Maasmechelen

Maaslands Huis is the social housing agency of the village of Maasmechelen (Belgium). They see their target audience getting older. To cater to these elder tenants, Maaslands Huis wanted to extend their offering with care and other services. The question to be addressed was: “which services need to be present in a living environment, to […]


A digital enablement service for people with early stage dementia

Much has been achieved both nationally and locally for people with dementia and their carers. However, gaps remain and we need to plan for the future predicted increase across health, social care and the third sector. At the same time significant budget cuts are being made to social services in the uk and care budgets […]


Reducing carer fatigue in Sligo

The Background In Ireland, dementia affects over 41,700 citizens aged over 30. Most of these (around 26,104) live at home and are supported by an informal carer, typically a family member. Alzheimer’s disease is the most common form of dementia. It’s a terminal illness that develops slowly, causes memory, thinking and judgement impairment and may […]

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Access to healthcare for older residents in Buckinghamshire

What was the problem? In recent years local authorities have been encouraged to embed a culture of engagement and community empowerment when developing services, with the view to achieve real service improvement and more economical delivery. This process of involving the community in decision-making at all levels is set to bring about a transformation in […]

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Southwark Council’s Rise platform

What was the problem? One of 33 boroughs in London, Southwark Council provides a multitude of services to over 250 000 residents. Southwark wanted a way to connect policy-making with the everyday lives of families in the borough, to ensure that they were as effective and sustainable as they could be, making a real difference […]


Service design for the hospital hospitality of the Universitair Medisch Centrum Utrecht

What was the problem? The Universitair Medisch Centrum (University Medical Center) of Utrecht wants to improve its services and hospitality for its patients. Except the medical treatment itself, also the environment and the experiences of visitors of the hospital itself have an influence on the effectivity of the healing process. That’s one of the reasons […]

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ZuidZorg’s plan for independent living.

What was the problem?  ZuidZorg is one of the main providers of primary care and social services in the south of The Netherlands, providing care from newly born children to elderly people living in their own homes. Few elderly relish the prospect of moving to a retirement home, despite the wide range of care and […]


Towards the future House for Disabled People (HDP) in Val d’Oise

Client: HDP of Val d’Oise Design Agency: User Studio Project Partner: La 27 Region Location: France Towards the future House for Disabled People (HDP) in Val d’Oise What was the problem? The House for Disabled People (HDP) was created for the inclusion and citizenship of disabled people through the French law concerning equality in rights […]


The Good Kitchen food service

Client: Municipality of Holstebro Design Agency: Hatch & Bloom Location: Denmark The Good Kitchen. Improved food service equals better life quality for elderly people. What was the problem? In autumn 2007 the Danish idea- and design agency, Hatch & Bloom was assigned to design a new meal service for The Municipality of Holstebro. The goal […]